1. Detailed description of goods and/or services


MONTAGU SHOP ONLINE is a business in the ONLINE SALES industry that markets VARIOUS FOOD, BEVERAGE, BODY & WELLNESS PRODUCTS MANUFACTURED OR SUPPLIED FROM MONTAGU.

2. Delivery policy


Subject to availability and receipt of payment, requests will be processed within 5 days and delivery confirmed by way of Email for order number. Orders will be send by either Courier- or postal services. Certain geographical locations will incur extra delivery costs for practical logistical reasons.
Export restriction: the offering on this website is available to South African clients only .

3. Return and Refunds policy


The provision of goods and services by MONTAGU SHOP ONLINE is subject to availability. In cases of unavailability, MONTAGU SHOP ONLINE will refund the client in full within 7 working days. Cancellation of orders by the client will attract a 5 % administration fee. Damaged goods will be replaced if evidence is provided. All products has a best before date of at least six months and is therefore guaranteed for that period.

4. Customer privacy policy


MONTAGU SHOP ONLINE shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

5. Payment options accepted


Payment may be made via Visa and MasterCard credit cards or by bank transfer into the MONTAGU SHOP ONLINE bank account, the details of which will be provided on request. Credit card acquiring and security Credit card transactions will be acquired for MONTAGU SHOP ONLINE via PayFast (Pty) Ltd who are the approved payment gateway. PayFast is a licensed System Operator with the Payments Association of South Africa (PASA). PayFast is fully PCI compliant and uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.payfast.co.za to view their security certificate and security policy.

6. Customer details separate from card details


Customer details will be stored by MONTAGU SHOP ONLINE separately from card details which are entered by the client on PayFast secure site. For more detail on PayFast refer to

http://www.payfast.co.za

7. Merchant Outlet country and transaction currency


The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

8. Responsibility


MONTAGU SHOP ONLINE takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

9. Country of domicile


This website is governed by the laws of South Africa and MONTAGU SHOP ONLINE chooses as its 'domicilium citandi et executandi' for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,
16 Barlinka St,
MONTAGU
6720
Republic Of South Africa

10. Variation


MONTAGU SHOP ONLINE may, in its sole discretion, change this agreement or any part thereof at any time without notice.

11. Company information


This website is run by MONTAGU SHOP ONLINE based in South Africa.

12. MONTAGU SHOP ONLINE contact


Support: info@montagushoponline.co.za
Telephone: 076 098 4179

Terms & Conditions